Help Centre

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Help Centre

System & Call Settings

System & Call Settings

Identifying calls to different numbers

MacOS Mojave & Catalina - Microphone Permissions

Set up your Snom D715 handset to work with CircleLoop

How to set your out of hours / working hours

How To Use CircleLoop Call Recording Software | CircleLoop

Voicemail

Setting Each Number to Have its Own Voicemail

Setting Redirect and Voicemail Delay

Windows - CircleLoop Voicemail settings

How to Listen to Your Voice Mails

Network setup

CircleLoop recommended network hardware

Setting up a Draytek Vigor2862 Series router

Redirecting calls

Redirecting Your Calls to Another User, Team or a Menu

Setting up Call Forwarding to Another Number

Offline Number setup/re-direct

Explaining 'Number Device' and associated settings

Activity Feed

Understanding your Activity Feed

Activity Feed - Filtering

Activity Feed - Flagged Items

System Settings

How To Manage Your Active Devices | CircleLoop

CircleLoop - Guide to settings

How To Set Your User Status - Circleloop Presence (Status) Model

Quick Settings Menu

User Settings - My Details

Analytics - User View Changes

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Notifications

User Settings - Notifications Per Device

Manage Your Email Notifications

Call Recording

How to listen to Call Recordings