Setting redirect and voicemail delay

To set your desired time before a call goes to voicemail, another team/user or is re-directed to another number follow the below steps depending on your device:

  • PC/Mac (Desktop)
  • iOS/Android (Mobile)

Before you start please make sure you are running the latest version, if not visit our website to download the latest desktop version or the relevant App store/Google play store and update.

PC/Mac - Desktop & Web app

Once you are logged in to CircleLoop navigate to the settings on the left hand side, here click Calls, you will see the following screen with the option of selecting a length of time before each option performs it's action:

The minimum length of time you can select is 15 seconds before a call goes to voicemail, goes to another user/team or redirects to another number. The maximum amount of time is 50 seconds.
Once you have set the allocated times simply come out of the settings menu and back to the dialler and the times will be saved.

iOS/Android - Mobile

Coming Soon!