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Downloading and installing the CircleLoop apps

Downloading the app

Once you've signed up to CircleLoop you'll need to download one of our desktop or mobile apps.  Head to the download page or go to Apple's App Store or Google Play Store and search for CircleLoop.

You can use just one of the apps or install different apps on different devices that you own.  Typically we'd recommend installing either the Mac or Windows app on your computer and then either the iPhone or Android app on your mobile.

Installing the Mac app

After downloading the Mac app:

  • Double-click the CircleLoop.zip file in your Applications folder to show the CircleLoop app file
  • It's really important that you do not run the app from your Downloads folder otherwise it won't be able to update to the latest version when new versions are released
  • Double-click the CircleLoop icon in your Applications folder to launch the app

You'll get a warning saying that the app has been downloaded from the internet.  Just click on Open and the app will launch.

Installing the Windows app

When downloading the Windows app you'll need to know whether you need the 32-bit or 64-bit version.  To check this on your Windows PC:

  • Click the Windows icon
  • Click the Settings icon on the left of the menu
  • Then choose System
  • Select About from the menu on the left
  • Information about your PC will then be displayed.  Look for a line which says System Type.  This will say either "32-bit operating system" or "64-bit operating system"

After downloading the Windows app:

  • Double-click the CircleLoop.zip file in your downloads folder
  • Double-click the installer file circleloop.exe
  • After the installation has finished, the CircleLoop app will launch

You may get a warning from Windows about an unrecognised app.  This is just because our app is still quite new, but don't worry, you'll be able to allow it to run.

Installing the mobile apps (iPhone and Android)

Once you've downloaded the mobile app, just log in and follow the instructions to get set up.

What next?

Once you've installed the app then log in to get started using your account.

Are you running a BETA version of any operating system?

Although you are diving in to all the new features with a Beta version of an operating system we cannot guarantee that CircleLoop will run on a Beta version of any operating system we support such as Mac, Windows, iOS or Android.