This feature allows you to setup menu/ivr options, for example you may want to direct your callers to other departments:
"Hi and Welcome to CircleLoop, press 1 for support or press 2 for sales"
To set this up follow these simple steps
- Press the Settings button
- Scroll down to the Admin section and select Menus
- Give your Menu a name
- Record a welcome greeting
- Setup call settings (voicemail/redirect etc.)
- assign users and teams to certain options (Support team A to option 1, Sales team set to option 2 etc
- Go back to the Settings menu
- Select Numbers
- Select which number you want the Menu assigned to
- Assign a User, Team or Menu to your selected number