CircleLoop - How to setup a Menu/IVR

This feature allows you to setup menu/ivr options, for example you may want to direct your callers to other departments:

"Hi and Welcome to CircleLoop, press 1 for support or press 2 for sales"

To set this up follow these simple steps

• Press the Settings button
• Scroll down to the Admin section and select Menus
• Give your Menu a name
• Record a welcome greeting
• Setup call settings (voicemail/redirect etc.)
• assign users and teams to certain options (Support team A to option 1, Sales team set to option 2 etc

• Go back to the Settings menu
• Select Numbers
• Select which number you want the Menu assigned to
• Assign a User, Team or Menu to your selected number