Status Options
In the CircleLoop app, you can now set your status to one of the following:
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Active
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Away
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Busy
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Do Not Disturb
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Custom (allows you to input any text you like)
Each status is associated with a specific colour for quick and easy recognition:
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Green - Active
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Yellow - Away, Custom
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Red - Busy, Do Not Disturb
What Each Status Means
Green Status (Active)
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You will receive call notifications as normal.
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Internal users will see that you are available.
Yellow Status (Away, Custom)
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This status indicates to internal users that you prefer not to answer calls at the moment.
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You will still receive call notifications.
Red Status (Busy, Do Not Disturb)
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You will not receive call notifications.
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Internal users will see that you are unavailable.
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If a call is made directly to a user in a red status, the call will follow the user’s out-of-hours settings.
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Teams Calls: Calls to a team will still ring all other available users within the team but will exclude the user who is set to busy or do not disturb.
Mobile App
- Tap the User profile.
- Selecting 'Status' to choose between the Status options.
