Opening Port 5060
To setup your SIP device, port 5060 must be open on your network.
Why port 5060 is required
SIP desk phones use port 5060 to register with CircleLoop and handle call signalling.
If port 5060 is blocked by your router, your device may:
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Fail to register
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Show as offline
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Be unable to make or receive calls
Opening port 5060 on your router
To allow your SIP device to communicate externally, you may need to open or allow port 5060 within your router settings.
The exact steps will vary depending on the make and model of your router.
The setting is commonly found under:
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Port Forwarding
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Applications
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Gaming
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Virtual Servers
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Firewall
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Protected Setup
Please refer to your router manufacturer’s documentation for specific instructions on how to open or allow port 5060.