Making Calls
Making calls from your CircleLoop account couldn't be easier. Once you have signed into the app, you will find the dial pad is a collapsible side panel found in the top-right corner, which can be opened from anywhere within the application. This allows you to make calls and use the application at the same time.
Open dial pad
To open the dial pad, simply press the dial pad icon from the top right-hand side of the application.
Please note, when receiving an incoming call, the dial pad will automatically open, showing you the incoming caller details.
Close dial pad.
To close the dial pad, simply press the 'X' button, this will collapse the dial pad into the right-hand side bar.
Using Dial pad anywhere in app.
The dial pad can be opened from anywhere within the CircleLoop application, allowing you to use other screens such as Contact or Analytics whilst on a call.
Recents.
From the dial pad panel, recents are located at the bottom. This will show you the last 5 call details you have received or made, allowing you to quickly call contacts.
Quick Search Contacts.
With the dial pad open, you can enter a Name or number into the search bar to quickly find a contact or recently dialled number to call.
Number Selection.
From within the dial pad, you can use the drop-down on 'My number' to select from the numbers you have assigned to your account.
Dialling numbers
- Use the on screen keys or your keyboard to enter the number you wish to dial. Make sure you remember to enter district/area codes.
- Once entered in the correct format click the green phone symbol or press enter/return to begin your call.
Remember, your calls are made using VOIP which means that the quality of your call is dependant on the stability of your internet connection.
Answering Calls
- When you receive a call, simply press the green button to answer.
- If you are using an iPhone, slide the phone icon to the right like a normal phone call to answer.
- If you have CircleLoop minimised on a Computer you can answer alternatively by clicking the green button on the pop up displayed at the top right hand side of your screen.
- Please note, when receiving an incoming call, the dial pad will automatically open, showing you the incoming caller details.