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Ensuring you're on the latest version of the iOS CircleLoop application

How to Uninstall and Reinstall the CircleLoop App on iPhone

Step 1: Uninstall the CircleLoop App

  1. Locate the CircleLoop App: Find the CircleLoop app icon on your iPhone’s home screen.
  2. Press and Hold the App Icon: Tap and hold the CircleLoop app icon until a menu appears.
  3. Select ‘Remove App’: In the menu that appears, tap on ‘Remove App’.
  4. Confirm Deletion: Tap ‘Delete App’ to confirm that you want to uninstall the app. The app will be removed from your device.

Optional Step: Restart Your iPhone

  1. Restart Your iPhone: Press and hold the power button (and either volume button on iPhone X or later) until the ‘slide to power off’ slider appears.
  2. Slide to Power Off: Drag the slider to turn off your iPhone.
  3. Turn On Your iPhone: After the device is completely off, press and hold the power button again until the Apple logo appears. This step helps clear any cached data and can resolve minor software issues.

Step 2: Reinstall the CircleLoop App

  1. Open the App Store: Tap on the App Store icon on your home screen.
  2. Search for CircleLoop: Tap on the search tab at the bottom of the screen and type ‘CircleLoop’ into the search bar.
  3. Download the App: Find the CircleLoop app in the search results and tap the download icon (a cloud with an arrow) or the ‘Get’ button.
  4. Install the App: Wait for the app to download and install on your device. Once installed, you can open the app from your home screen.

Step 3: Log In to CircleLoop

  1. Open the CircleLoop App: Tap on the CircleLoop app icon to open it.
  2. Log In: Enter your login credentials (email and password) to access your CircleLoop account.
  3. If you have any issues signing in, we recommend resetting your password via a desktop device.

And that’s it! You’ve successfully uninstalled and reinstalled the CircleLoop app on your iPhone. If you encounter any issues, feel free to contact our support team for further assistance.