Every CircleLoop user comes with their own phone number, but you can also add extra numbers.  Phone numbers can either be added to a user, or you can share numbers between multiple users.

User Numbers

Numbers added to Users are available only to the user, allowing them to make calls and receive calls on that number using the CircleLoop apps.

To add an extra number:

  • Go to Settings
  • Then in the Administration section, select Users
  • Select the user you'd like to add a number to
  • Scroll down the page and in the numbers section you'll see a button to add a new number
  • Click the button then choose the type of number you'd like to add - this will also display the monthly cost for the extra number
  • Follow the instructions on-screen about the type of number you're adding
  • You'll then see a list of available numbers - select the one you'd like to add then hit the Select Number button
  • The number will be added to the user and available to use straight away

Shared Numbers

Numbers set up as Shared Numbers are available to all the users you assign to the number.  These are useful if you want multiple people to be able to answer and make calls ons the same number.  Great for your main office number or departments within your business such as Sales or Accounts.

Check out this article for how to Add a Shared Number.

What types of numbers can I add?

You can add UK or international numbers to your CircleLoop account.  UK numbers can be added using any of the CircleLoop apps.  If you need an international number then just get in touch with us and we'll help you get it sorted.

UK Numbers Town / City Numbers

You can choose a number from any geographic area code in the UK.  These are perfect if you want your business to appeal more to a local area.

UK National 03 Numbers

CircleLoop offers national 03 numbers from our own 0333 number range from Ofcom.  03 numbers are perfect if you want to give your business a national presence.  Calls to 03 numbers are included in all phone providers minute bundles so this is a really cost-effective way of letting your customers reach you.

More information on 03 numbers can be found on the Ofcom website.

Please note: we don't support any 05, 08 or 09 national numbers.  Many of these types of numbers can be very expensive for your customers to call, so we strongly recommend using an 03 number instead.

UK Mobile Numbers

Our mobile numbers are major network numbers and are treated exactly the same as calling providers such as Vodafone, EE, O2 and Three.  Your customers won't be blocked from calling these numbers or charged extra unlike the premium 07 numbers offered by some other providers.

Our mobile numbers also offer support for sending and receiving text messages (SMS) using the CircleLoop apps.

International Numbers

We can supply international numbers from many countries at prices starting from just £5.00 per month.  If you need an international number then please get in touch with us and we'll let you know availability and cost for your chosen country.

There are restrictions imposed by the authorities in certain countries where you must have a local address before you're able to purchase a number.  We can offer help and advise when adding international numbers to make sure you comply with any local regulations.

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