You can reset your password using the Forgotten your password? link on the login page in any of the apps.

Just enter your email address and we'll send you a secure link you'll need to click on to set a new password.  Once you've set a password just head back to the apps to log in.

Make sure you set a strong password

Passwords must contain at least 8 characters and use a mixture of letters and numbers.

Creating a secure password is an important part of protecting your CircleLoop account. A strong password helps to:

  • Keep your personal information safe
  • Protects your call, voicemail and other sensitive data
  • Prevents access to your contacts which includes their business and/or personal details

Don't use personal information

Avoid using information that other people might know about you or could easily find out.  This might include:

  • Your own name
  • Your partner's name
  • Your pet's name
  • Your nickname
  • Your street or town name

Don't use common words or phrases

Always avoid words, phrases, and patterns that are easy to guess such as:

  • Obvious words and phrases like "password" or "letmein"
  • Sequences like "abcd" or "1234"
  • Keyboard patterns like "qwerty" or "qazwsx"

Don't reuse passwords

Use a different password for your CircleLoop account than you use for any other accounts.  Each of your important online accounts should use a unique password.

Never share your CircleLoop password

You should not share your CircleLoop password with anyone else.  Your account is solely for your own use and should not be shared amongst multiple people.  Each user accessing CircleLoop must have their own account.

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